CRM systems are systems which support customer relationship management in operational and analytical areas in order to enhance control over sales and service processes, and, in consequence, to boost revenues. As part of our CRM projects, we tailor the technology to our customer’s condition and needs, the scope of processes to be automated and the scale of proposed investment.

We carry out our projects involving the development of sales and customer relationship management support systems based on open-source solutions: SugarCRM, SuiteCRM. They ensure full flexibility and system expansion in line with individual requirements and needs of our customers. Our implementations also make use of Microsoft Dynamix, a world-class corporate solution.

Sanmargar also provides on-going support and development services in respect of CRM systems implemented by other providers.