Building and implementation of Central Index of Contractors – integration of sale systems data, customer service and CRM. „We have a wealth of information about our clients but... we don't know much about them. Sometimes it is hard for me to tell which data are about which customer.” This in not a rare case…
A project involving the development and implementation of a central customer data repository at a media concern. Sanmargar, as a subcontractor, was responsible for the cleansing of customer data and the creation and loading of a customer reference database for the purpose of the application.